This Privacy Policy describes how Coach Roger ("we", "us", "our") collects, uses, and shares information when you use the Coach Roger web app, iOS app, Android app, or website at https://coachroger.app(collectively, the "Service"). Coach Roger is operated from 714 Green St, Floor 2, Rockford, IL 61102, USA.
1. Information we collect
Account information
When you create an account we collect your email, display name, optional avatar, and (if you sign in with Google or Apple) your provider-supplied profile details.
Wellness content you choose to log
Mood check-ins, journal entries, meals (including photos you choose to upload), workouts, water logs, and notes you share with Coach Roger. This content is private to your account.
Subscription & payment
We use Stripe for billing. We do not store full payment card numbers. We retain a Stripe customer ID, plan name, status, and renewal date.
Device & usage
Basic technical telemetry — device type, app version, crash reports, and feature usage — to keep the Service stable. Push notification tokens are stored to deliver reminders you opt into.
2. How we use your information
- Operate, secure, and improve the Service.
- Personalize coaching, reminders, and recommendations.
- Send transactional notifications you've enabled (receipts, reminders, account updates).
- Detect abuse, enforce our Terms, and comply with law.
3. AI processing (Coach Roger)
Voice and text conversations with Coach Roger may be processed by third-party AI models (including ElevenLabs for voice synthesis and a large-language-model provider) solely to generate responses. We do not sell your conversations to advertisers and do not use them to train external models.
4. Sharing
We share data only with the service providers that make the app work: Lovable Cloud (managed Supabase) for storage, Stripe for billing, ElevenLabs for voice, push notification gateways, and our email provider. Each is contractually bound to use your data only to provide their service. We never sell personal information.
5. Your rights
You may access, correct, export, or delete your data at any time from Profile → Privacy & data or by emailing michael@theinsanelywicked.com. California residents may exercise rights under CCPA/CPRA; EU/UK residents have rights under GDPR (access, rectification, erasure, portability, restriction, objection, and the right to lodge a complaint with a supervisory authority).
6. Children
Coach Roger is for adults 18 and older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, contact us and we'll delete it.
7. Health disclaimer
Coach Roger provides general wellness support, not medical advice, diagnosis, or treatment. In an emergency call 911 (US) or your local emergency number; for mental-health crisis support in the US, call or text 988.
8. Security
Data is encrypted in transit and at rest. Access is restricted by role-based controls and audit-logged. No system is perfectly secure; if a breach affecting you occurs, we will notify you as required by law.
9. International transfers
Our systems are hosted in the United States. If you access the Service from outside the US, your information may be transferred to and processed in the US.
10. Retention
We retain account and wellness data for as long as your account is active and as needed to provide the Service. After deletion, residual copies may remain in backups for up to 90 days before being purged.
11. Changes
We may update this policy. Material changes will be announced in-app or by email. Continued use means you accept the revised policy.
12. Contact
Coach Roger · 714 Green St, Floor 2, Rockford, IL 61102, USA · michael@theinsanelywicked.com