Coach Roger Help & FAQ

Question 1

What is Coach Roger?

Accepted Answer

Coach Roger is a companion for your emotional landscape — a wellness app for adults 18+ that combines daily check-ins, mindfulness, gentle movement (Move), food awareness (Nourish), community encouragement, and voice conversations with your AI coach. It is a general wellness app, not a medical or mental-health treatment service.

Question 2

How do I create an account?

Accepted Answer

Tap Sign in on the homepage and choose email/password, Google, or Apple. After signing up you'll go through a short onboarding quiz so your Today dashboard fits your goals.

Question 3

Can I install Coach Roger like an app?

Accepted Answer

Yes — Coach Roger is an installable web app. On Android/Chrome you'll see an “Install app” prompt; on iPhone tap Share → Add to Home Screen. It then opens full-screen like a native app.

Question 4

What does Premium include?

Accepted Answer

Premium unlocks unlimited voice conversations with Coach Roger, the full video libraries, advanced progress insights, and every guided program. All plans start with a 3-day free trial.

Question 5

How does the free trial work?

Accepted Answer

Your 3-day trial starts when you subscribe. You won't be charged until the trial ends, and you can cancel anytime before then at no cost from Profile → Subscription.

Question 6

How do I cancel, pause, or change my plan?

Accepted Answer

Go to Profile → Subscription to upgrade, downgrade, pause for 30 days, or cancel. Cancellations keep Premium active until the end of your current billing period. Refund details are on our Refund Policy page.

Question 7

Where can I find my receipts?

Accepted Answer

Every payment sends an email receipt, and you can view detailed receipts anytime from the Notifications center — each billing notification links to its receipt page.

Question 8

How do voice conversations with Coach Roger work?

Accepted Answer

Open the Roger tab and tap the microphone. Speak naturally — Roger listens, responds with voice, and remembers context from your check-ins to offer support, motivation, and gentle reflection.

Question 9

How do reminders and quiet hours work?

Accepted Answer

In Profile → Notifications you can schedule mindfulness and movement nudges, set quiet hours, snooze reminders, or turn on Do Not Disturb. You can also enable push notifications for your device.

Question 10

Is my data private?

Accepted Answer

Yes. Your check-ins, journals, meals, and conversations are private to your account and protected with per-user access rules. See our Privacy Policy for full details, and contact us anytime with data questions.

Question 11

What if I'm in crisis or need urgent help?

Accepted Answer

Coach Roger is not a crisis service and does not provide medical advice or mental-health treatment. If you are in crisis, contact local emergency services immediately, or call or text the Suicide & Crisis Lifeline at 988 in the US.

Question 12

How do I reach a human?

Accepted Answer

Use our contact page or email michael@theinsanelywicked.com — we reply within 1–2 business days.

Help & FAQ

Getting started

Premium & billing

Using the app

Support & safety